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Real Wood Blinds Support

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  • FAQs

    • Why is the headrail a different color than the slats in my wood blind?
      • Levolor uses four different headrail colors designed to coordinate with over thirty different slat finishes. After the valance is installed, the headrail will be covered and no longer visible.

    • Why does my Real Wood blind have variable grain patterns?
      • Because wood is a natural product, there can be some grain variance visible on your wood slats. While we make every attempt to incorporate complementary wood grains, you may occasionally notice some grain, color variation, or slight warping throughout your blind. This differentiation sets wood apart from other man-made materials and enhances the beauty of your blind.

    • How can I get my wood blind restrung?
      • For our custom Faux and Real Wood blinds, we recommend that you contact customer service to see if a repair to restring is available. If so, Customer Service will provide the repair costs and generate a repair order number.

    • Can I order additional slats for my wood blind?
      • Additional wood slats are available for purchase. To order, contact your local Levolor blind retailer or Levolor customer service. Before you order, take a minute to measure your blind. You’ll need to know the width of the slat, as well as the route hole measurements, starting from the left of the blind working to the right.

    • My cordless Wood Bind is not even, how can I adjust?
      • Cordless blinds feature skew adjusters located on the underside of the headrail.

        • Skew Adjusters

        To level the blind:

        • Locate the lowest side of the bottom rail and raise it by turning the corresponding skew adjuster clockwise with a screwdriver while continuing to lift and support the bottom rail in a leveled position.

          Skew Adjusters Alternate

          NOTE: Turn the skew adjuster that is on the same side as the low end of the bottom rail. Privacy route product will have skew adjusters on both the front and back of the head rail. Both must be adjusted to raise the bottom rail evenly.


        Adjusting the Cordless Blind Height If the blind height is too long:

        • Lift the bottom rail and turn all skew adjusters clockwise to raise the entire bottom rail to the desired height.

          NOTE: There is an adjustment range of approximately 1¼”.

    • My cord consolidator has broken away, how can I restring?
      • Cord Stop

        • This component breaks apart with minimal pressure, should a child or a pet become entangled in the top lift cords.
        • It also acts as a stopper to prevent inner cords from being pulled through the blind which can also create potential entanglement.

        Reassembly of Cord Stop

        • Reinsert any loose cords into the top notches of the cord stop. There is a notch on each side.
        • Line up the two halves of the cord stop and snap the pieces back together.
        • Cord Stop

          Two Cords

          Cord Stop

          Four Cords

    • How do you clean a Real Wood Blind?
      • Visit our cleaning and care page.

    • Tech Specs
      • To view more technical information on Real Wood Blinds such as fabric comparison, parts and components, and cleaning and care download the Technical Guide below.

        • Download Tech Guides

          Tech Guide

*Levolor Special Order Blinds & Shades 84" and greater will ship via LTL Carrier and are subject to a $90 surcharge.

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