LEVOLOR® Custom Products are designed for quality you can trust. Learn more about our limited lifetime warranty.
LEVOLOR extends a limited lifetime warranty on the enclosed product to the original residential retail purchaser only if the product was properly installed and remains in the original window.
The product is covered against manufacturing defects (i. e., a flaw in the product design, materials or workmanship that causes the product to no longer function) and has a limited lifetime warranty. Lifetime warranty extends for the life of the product as defined by category below:
|Custom Products||From Date of Manufacture|
|Cellular Shades||10 years|
|Roman Shades||10 years|
|Roller Shades||10 years|
|Natural Shades||10 years|
|Panel Track Shades||10 years|
|Real Wood Blinds||10 years|
|Faux Wood Blinds||10 years|
|Metal Blinds||10 years|
|Sheer Shadings||10 years|
|Shutters||25 years Limited Lifetime|
|Textured Blinds||3 years|
|Vertical Blinds||10 years (with the exception of vertical vinyl vanes)|
|Vertical Vinyl Vanes||3 years|
|Soft Vertical Blinds||10 years|
Operating System From Date of Manufacture:
|Motorization components (with the exception of the remote)||5 years|
Normal wear and tear
Any product that fails due to:
Any product that, with the passage of time, exhibits:
Natural material (including, but not limited to wood, grass, jute, reeds) products that have:
Costs associated with:
In the event there are multiple blinds/shades in the same room, only the defective blind/shade will be replaced.
If damage occurred during shipping, call 1-800-538-6567 and report within 14 calendar days of delivery or you may be denied credit for your damaged product.
For online product-specific trouble shooting information, refer to www.LEVOLOR.com. If you suspect this LEVOLOR product has a manufacturing defect in materials or workmanship:
Any unauthorized returns will not be accepted.
If this LEVOLOR product is found to have a manufacturing defect in materials or workmanship, we will (at our discretion) do one of the following:
Colors vary from lot to lot and may not exactly match sample swatch or previous purchases
Discontinued items or color selections will be replaced with the closest equivalent current product
This limited lifetime warranty gives you specific legal rights, and you may have other rights, which vary from state to state/province to province. Some states/provinces do not allow limitations on how long a warranty lasts, so the above limitations may not apply to you.
No agent, representative, dealer, or unauthorized employee has the authority to increase or alter the obligation of this warranty. This limited lifetime warranty supersedes any previous versions.