LEVOLOR® is proud to extend a limited lifetime warranty (with life of product defined as 5 years) on the enclosed product. Warranty covers the original purchaser in the case of manufacturing defects (i.e. a flaw in the product design, materials, or workmanship) providing the product has remained in its original window.
This limited warranty does not cover any product which fails due to accident, alterations, misuse, abuse, extraordinary use, misapplication, improper handling, improper installation, operation or cleaning, loss of color intensity, exposure to salt air, damage from insects, or the yellowing and cracking of plastic parts or foam wood product with the passage of time. This warranty does not cover variations in color, grain or texture in natural wood product nor excessive warping of wood slats in high humidity areas. Loss of pleating is not covered if the product is not being cycled (held in the raised position a portion of the time). Normal wear and tear is not covered. AII moving parts, such as cords, will eventually wear out and fabric may fray. LEVOLOR® considers these things as normal wear and tear and are not covered under the warranty. This limited warranty does not cover transportation costs to and from the retailer, costs of removal,re-measure or,reinstallation of product, or any incidental or consequential damages.
If a LEVOLOR® product Is found to be defective in materials or workmanship, we will, at our discretion,repair,replace or refund the cost of a product which fails to conform to this limited warranty. Colors vary from lot to lot and may not exactly match sample swatch or previous purchases. Discontinued items or color selections will be replaced with the closest equivalent current product. This shall be your sole remedy under this limited warranty.
If it is within 90 days of purchase, please return product, along with sales receipt to the original LEVOLOR® retailer from which it was purchased. After 90 days, please contact LEVOLOR® customer service directly.
This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state. Some states do not allow limitations on how long a warranty lasts, so the above limitations may not apply to you. No agent representative, dealer or unauthorized employee has the authority to increase or alter the obligation of this warranty. This limited warranty supersedes any previous versions.