Frequently Asked Questions

Articles by tag "general"

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What’s the best way to clean my blinds?

Metal blinds can be cleaned wi...

Tags: blind cleaning general

Sep 10, 2015

Why doesn't my natural shade match the sample I saw in the store?

A natural shade is made using...

Tags: general natural shade

Sep 10, 2015

What can I do if the color I was looking for is no longer available?

We recommend visiting levolor....

Tags: color swatches general natural shade

Sep 10, 2015

My roller shade is rolling up too quickly – how can I slow it down?

Try these steps to adjust the...

Tags: general roller shade tension

Sep 10, 2015

My roller shade is rolling up too slowly or not rolling up at all - how can I fix this?

If the shade does not rise all...

Tags: general roller shade troubleshooting

Sep 10, 2015

The edges of my roller shade are starting to curl – can I fix this?

Occasionally, this may happen...

Tags: general roller shade troubleshooting

Sep 10, 2015

Can I affix a valance to the back of my panel track headrail as well as the front?

No, valances can be affixed to...

Tags: general panel track valance

Sep 10, 2015

I’ve chosen a multi-color Roman shade – can I select the headrail color as well?

No, our design experts will se...

Tags: general headrail roman shade

Sep 10, 2015

Why don’t my wood blinds close perfectly?

Due to their materials and con...

Tags: blind general wood

Sep 10, 2015

What do I do if my wood blind is stuck in the down position?

If you are unable to raise you...

Tags: blind general troubleshooting wood

Sep 10, 2015

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