Frequently Asked Questions

Articles by tag "customer service"

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How can I get a repair for a stock LEVOLOR blind purchased at Lowe’s?

Please contact customer servic...

Tags: blind customer service general shade warranty

Jun 17, 2019

Can I order additional slats for my wood blind?

Additional wood slats are avai...

Tags: blind customer service replacement parts wood

Feb 22, 2019

Can I purchase extra or replacement vanes for my vertical blind?

Yes. To purchase extra or repl...

Tags: blind customer service replacements vertical

Feb 22, 2019

How do I adjust cellular shades that are creeping up from the bottom?

To correct this issue, look in...

Tags: cellular creeping customer service shade

Feb 22, 2019

What do I do if my cordless cellular shade will not lift?

This may happen if shades are...

Tags: cellular cordless customer service shade

Feb 22, 2019

What kind of warranty coverage do I have for older blinds or shades?

If your shade or blind was pur...

Tags: blind customer service general shade warranty

Feb 22, 2019

What information will Customer Service need if I call regarding my blind / shade?

Before calling, write down the...

Tags: blind customer service general shade

Nov 30, 2017

Can I purchase extra or replacement carriers for my soft vertical blinds?

Extra carriers cannot be added...

Tags: blind customer service perceptions replacements soft vertical

Sep 10, 2015

Can I purchase extra or replacement vanes for my soft vertical blinds?

Yes. To purchase extra or repl...

Tags: blind customer service perceptions replacements soft vertical

Sep 10, 2015

How can I make the control chain on my vertical blind easier to operate?

Occasionally the internal push...

Tags: blind customer service general vertical

Sep 10, 2015

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