Frequently Asked Questions

Articles of "General FAQs"

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Can I check my order status online?

Yes you can on levolor.com. Us...

Tags: blind order status shade

Sep 10, 2015

What do I do if I receive a broken blind/shade?

If this was a blind/shade purc...

Tags: blind broken customer service shade

Sep 10, 2015

What’s the best way to clean my blinds?

Metal blinds can be cleaned wi...

Tags: blind cleaning general

Sep 10, 2015

My blind / shade will not lower – how can I fix this?

Pull the cord as you normally...

Tags: blind fix lower not lower shade

Nov 30, 2017

What information will Customer Service need if I call regarding my blind / shade?

Before calling, write down the...

Tags: blind customer service general shade

Nov 30, 2017

Do you have replacement parts for older Levolor blinds or shades?

Levolor does not carry parts f...

Tags: blind general replacement parts shade

Nov 30, 2017

How can I get a repair for a stock Levolor blind purchased at Lowe’s?

Please contact customer servic...

Tags: blind customer service general shade warranty

Nov 30, 2017

How can I get a copy of the installation instruction for my blind or shade?

Levolor provides one set of in...

Tags: blind general installation instructions shade

Nov 30, 2017

What’s the best way to clean my shades?

Follow these easy cleaning tip...

Tags: cleaning general shade

Nov 30, 2017

What kind of warranty coverage do I have for older blinds or shades?

If your shade or blind was pur...

Tags: blind customer service general shade warranty

Nov 30, 2017

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