Frequently Asked Questions

Articles of "General FAQs"

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Can I check my order status online?

Yes you can on levolor.com. Us...

Tags: blind order status shade

Sep 10, 2015

What do I do if I receive a broken blind/shade?

If this was a blind/shade purc...

Tags: blind broken customer service shade

Sep 10, 2015

What’s the best way to clean my blinds?

Metal blinds can be cleaned wi...

Tags: blind cleaning general

Sep 10, 2015

My blind / shade will not lower – how can I fix this?

Pull the cord as you normally...

Tags: blind fix lower not lower shade

Nov 30, 2017

What information will Customer Service need if I call regarding my blind / shade?

Before calling, write down the...

Tags: blind customer service general shade

Nov 30, 2017

How can I get a copy of the installation instruction for my blind or shade?

Levolor provides one set of in...

Tags: blind general installation instructions shade

Nov 30, 2017

What’s the best way to clean my shades?

Follow these easy cleaning tip...

Tags: cleaning general shade

Nov 30, 2017

Where can I get a cord safety retrofit kit for older blinds and shades?

The Window Coverings Safety Co...

Tags: blind general safety shade

Nov 30, 2017

What can I do to ensure that my corded blinds or shades are safe for children and pets?

Keep cribs, beds, furniture, t...

Tags: blind general safety shade

Nov 30, 2017

Where can I find warranty information about my custom window treatment?

You can find warranty informat...

Tags: warranty

Nov 30, 2017

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