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Roman Shades Support

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  • FAQs

    • Is the Top Down/Bottom Up cordless lift system available with 2-on-1 Headrail Roman shades?
      • Yes, this double design is what allows us to offer a maximum width of 120" on this option. The maximum width for a single cordless top-down/bottom-up Roman shade headrail is 60".

    • Can I choose the color for my Roman shade’s continuous cord loop?
      • No. Levolor design experts will select the cord loop color that will best coordinate with your shade fabric.

    • I’ve chosen a multi-color Roman shade – can I select the headrail color as well?
      • No, our design experts will select the headrail color that will best coordinate with the colors in your roman shade.

    • Will the fabric patterns match on my 2-on-1 Headrail Roman Shades?
      • Yes, we cut the fabric for both shades at the same time to ensure that patterns and stripes line up.

    • How to remove any wrinkles from shade?
      • Shades should be left to hang for 48 hours in the lowered position after installation to release any wrinkles in the fabric. If wrinkles persist, gently pull on the edges of the fabric to release wrinkles so the fabric appears smooth.

    • Will multiple shades made from patterned fabrics match exactly?
      • Shades made from patterned fabrics may differ slightly in the location of the pattern from shade to shade. This is due to normal variation in the roll from which the fabric is cut from the shade.

    • How do you clean Roman Shades?
      • Visit our cleaning and care page.

    • Tech Specs
      • To view more technical information on Roman Shades such as fabric comparison stacking charts, critical dimensions, and hardware colors download the Technical Guide below.

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          Tech Guide

*Levolor Special Order Blinds & Shades 84" and greater will ship via LTL Carrier and are subject to a $90 surcharge.

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