Get the information you need about our refund and return process and policies.
If you received the wrong product or it was damaged during shipping, please contact our customer service department.
We are pleased to offer product that is custom-configured to your specifications, and we encourage you to review your order carefully. Because the products are built to your specifications, once the manufacturing process has started, orders cannot be cancelled, refunded, or returned. Therefore, it is important that you are sure of your purchase decisions prior to finalizing your order.
If you have additional questions not answered here, please contact us at 800-752-9677 (Monday-Friday 8:30 AM to 6:30 PM Eastern Time)
or via our contact form.