Your shade has been carefully inspected and adjusted by the factory, but minor adjustments may be necessary once it has been installed. The yarns in your shade are
flexible enough to permit minor adjustment horizontally and vertically for proper alignment on your window. If the bottom of your shade becomes uneven, pull either side to
stretch the yarn and align the shade.
Levolor Natural Shades are created using natural products. By nature, no two strands of grass, bamboo or reeds are exactly the same, making every shade truly unique.
Slight color, grain and texture variations should be expected and cherished for their unique beauty. Although we maintain strict standards to control these variations, we
cannot guarantee exact color match from dye lot to dye lot. The side of the natural shade that faces outdoors will change color in relation to the amount of sun exposure.
We are committed to delivering reliable products that stand the test of time and back each one up with a Limited Lifetime Warranty.
Limited Lifetime Warranty
LEVOLOR® extends a limited lifetime warranty to the original residential retail purchaser only if the product was properly installed and remains in the original window. The product is covered against manufacturing defects, i.e., a flaw
in the product design, materials, or workmanship that causes the product to no longer function and has a limited lifetime warranty. Limited warranty extends for the life of the product defined as 10* years.
* 25 years for shutters; 5 years for motorized operating system components (excluding remote); 3 years for vertical vinyl vanes.