knowledgebase and FAQs

product: metal blinds (12 results)

1. Blind will not tilt/Slats will not turn
   A guardian tilter continues turning even when the blind is fully closed preventing the mechanism from breaking. If the blind is small, there is a potential for disengagement. To re-engage the tilter, proceed as follows: If the slats are closed in...
2. How do I replace my wand tilter for my metal blind?
   To replace the wand tilter for your metal blind, please follow steps below: Remove blind from window. Remove wand. Remove metal end brace or plastic end cap from the headrail, opposite the tilt end. Move the tilt rod out of the wand...
3. How do I record/restring my metal blind?
   To record/restring your blind, please follow steps below: Remove the ladder cap from the underside of the bottomrail. (Mark I blinds: remove one or both of the end caps and slide out the vinyl sleeve that acts as a bumper on the bottomrail.) ...
4. How do I replace my metal blind slats?
   To replace metal slats, please follow steps below: Remove the ladder cap from the underside of the bottomrail. (Mark I blinds: remove one or both of the end caps and slide out the vinyl sleeve that acts as a bumper on the bottomrail. Pull...
5. My cordless metal blind hangs unevenly.
   Raise the blind and then extend the blind completely. Repeat this operation slowly several times until blind hangs correctly.
6. My cordless metal blinds are creeping or sagging.
   If you notice your blind is creeping up from the bottom or sagging from the top, please look inside the headrail to check for factory installed friction clips. Contact customer service to receive friction clips and instructions to install into...
7. My cordless metal blind is not operating smoothly.
   Look inside the headrail at the spring motor and check for friction clips. Remove one and/or all of the friction clips and check for improved operation.
8. My blind will not raise and it is stuck in the down position.
   If your blind will not raise and is stuck in the down position, please try the following: Check and make sure you are pulling at a 45 degree angle. Try putting a small flat head screw driver in the hole that the pull cord comes out of and...
9. My control cords are too long, how do I shorten them?
   All control cords are normally 1/2 the length of the blind when manufactured. To shorten the length of the cord control, please see instructions below: Before you begin, make sure the shade is in it's full closed position. Untie the knots at...
10. Can I shorten my blind (length or height)?
    For shortening and lengthening a blind, it is completed by our authorized repair center. Please contact customer service for a return authorization number and repair costs.
11. I didn't receive instructions to install my metal blind, how can I get instructions?
    If you have ordered more than one blind, only ONE set of instructions is provided. Be sure to check all boxes for instructions. If you need instructions, you can get a c opy from one of the following: www.levolor.com Contact customer...
12. My tilter just turns and doesn't turn my slats anymore.
    Metal blinds have a Guardian Tilter that will turn continuously when engaged. This Guardian Tilter helps prevent the mechanism from breaking. To re-engage the tilter, please see steps below: If the slats are closed in the down position, turn the...