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category: soft vertical shades (29 results)



  1. The control chain is difficult to operate. Can it be made easier?
    If the control chain is difficult to operate, do the following to make it easier: Remove the control end cap. You will see a pulley with a rod in the center. Locate a round metal washer with a ragged center (looks like a star) on the rod....
  2. How do I eliminate gaps between butting blinds?
    If there is a gap between butting blinds, you can create an overlap. To create an overlap, please do the following: Mount the headrails with non-control ends touching. Look inside the headrail and you will see several small whitish tubes...
  3. Why is my rod hanging down outside of the rail not allowing the support to move to center?
    To correct the problem with the rod and support, please follow the steps below: Check to make sure the magnet is still attached to the support and is free of debris. Next, check the magnet plate on the first (lead) carrier and ensure that it...
  4. My tilt chain is not facing the room, how do I fix this?
    The tilt chain will only face one way and when the headrail is attached the wrong way, it will cause the tilt chain not to face the room. To have the tilt chain face the room, please follow the steps below: First, remove all vanes if attached....
  5. What is a backstacker?
    The Backstacker® feature allows vertical vanes to be pulled from the back, stacking them neatly at the edge of the window. This feature helps reduce vane swaying.
  6. Why do my vanes appear to be uneven?
    There will be times that some vanes may not be snapped into the track of the headrail. Check the uneven vanes to see that they are properly secure to the vane carrier. If you have just received your product and the vanes ARE uneven, please contact the...
  7. Why won't my vanes open and close properly?
    If your vanes are not opening or closing properly, please check the following: Check to see that the headrail is mounted allowing enough room for open and closed positions. It may be mounted too close to the window and would need to be moved to...
  8. My tilt rod/cord is sagging, how do I fix it?
    If the tilt or cord is sagging, check the following is in place: Rod support Rod support with magnet
  9. How do I remove vanes from my soft vertical shade?
    Removing vanes from your soft vertical shade is simple. Please see steps below to remove vanes: First, get a flat thin object (credit card, etc.) Next, slide the thin flat object up the vane on the hook side of the vane holder. Then,...
  10. What do I do if a soft vertical vane is out of alignment?
    If a soft vertical vane is out of alignment, please do the following to correct the problem: Remove the vane. Align the carrier stem that needs adjustment (this carrier only) with the rectangular hole the carrier stem fits into. Take a...
  11. My soft vertical shade control cords are too long, how do I shorten them?
    To shorten the length of the cord control, please see instructions below: Look inside the headrail and find the vane carrier where the cord ends in a knot. Hold that carrier and pull out the excess cord until the cord safety device reaches the...
  12. Can I change the side my controls are on for my soft vertical shade?
    The control position of your Levolor soft vertical shade can be changed if it is NOT a split draw with autowand. To change the control from one side to the other, please follow the steps below: First, remove all vanes if attached. Next, remove...
  13. Can I order my soft vertical vanes by vane length?
    The standard way that vane lengths are ordered is by length from the top of the headrail to the bottom of the vane. Soft vertical vanes CAN be ordered by vane length BUT MUST BE SPECIFIED at the time the order is being placed.
  14. Can I purchase extra or replacement carriers for my soft vertical shad?
    Extra Carriers: Extra carriers cannot be added to a soft vertical shade after manufacturing. Replacement Carriers: Carriers for a soft vertical shade cannot be replaced. If a replacement carrier is needed, please select one of the following options:......
  15. Can I purchase extra or replacement vanes for my soft vertical shade?
    Replacement vanes can be purchased for a soft vertical shade. To purchase replacement vanes, you may contact one of the following: Retailer that sells Levolor custom blinds. Directly through Levolor customer service at FULL price.
  16. Can I mount my soft vertical shade with side mounting brackets?
    Soft vertical shades can use an inside and outside mount. Side mounting is not available for soft vertical shades.
  17. I want to mount my soft vertical shade to the ceiling, how can I do this?
    Soft vertical shades are not typically mounted to the ceiling. If you are looking to mount a soft vertical shade to the ceiling, please review notes below on what you should know before ordering: Only inside mount brackets can be used for ceiling...
  18. Can I get my soft vertical shade restrung?
    Yes, a soft vertical shade can be restrung. The restringing of soft vertical shades is done by our repair center. Please contact customer service for a return authorization number and repair cost for restringing.
  19. How many brackets should I have received with my soft vertical shade?
    Width # of Brackets # of Clips Up to 36" 3 3 36 1/8" to 66" 4 4......
  20. What is the warranty of my soft vertical shade?
    Levolor Custom Blinds and Shades are covered by the Levolor Pledge. Please visit this page for further details.
  21. Where can I get replacement parts for my soft vertical shade?
    Replacement vanes can be purchased for a soft vertical shade.  To purchase replacement vanes, you can contact one of the following: Retailer that sells Levolor custom blinds. Directly through customer service at FULL price.
  22. Why doesn't the length of my vanes match what I ordered?
    When vanes for a soft vertical shade are made, they are made to the length of the measurement provided, but the headrail is part of the height measurement. Soft vertical vanes CAN be ordered by vane length BUT MUST BE SPECIFICED at the time the order is...
  23. Why is my soft vertical shade rough/difficult to rotate?
    If your soft vertical shade is rough or difficult to rotate, please check the following: Check pin or set screw in the sprocket wheel. If it is protruding, it will catch during rotation. For the Pin, drive the pin all the way through. For the...
  24. There is uneven spacing of my soft vertical shades, how do I correct this?
    If your soft vertical shade has uneven spacing, it is caused by one of the following reasons: Too many carriers Missing 3/8" spacer Clips on headrail too wide Headrail too narrow for number of carriers If you have just...
  25. I didn't receive instructions to install my soft vertical shade, how can I get instructions?
    If you have ordered more than one shade, only ONE set of instructions is provided. Be sure to check all boxes for instructions. If you need instructions, you can get a copy from one of the following: www.levolor.com Contact customer...
  26. General Tips for Corded Blinds
    Keep cribs and playpens away from window blinds with dangling cords. Order blinds with wand tilt over traditional cord tilts. Affix a cord pulley or hold down device to the wall, and secure cord tightly through the cord pulley to avoid...
  27. Blinds at Risk
    Many older blinds and shades, including the following, should be updated with the Window Coverings Safety Council cord repair kits. Blinds manufactured prior to 1996 that have more than one cord tied to each tassel, creating a cord loop....
  28. Cord Repair Kits
    The Window Coverings Safety Council offers cord repair kits to decrease potential cord hazards on blinds and shades manufactured prior to 2001. Call 800-506-4636 or visit www.windowcoverings.org to order your kits and instructions. Each kit includes...
  29. Soft Vertical Shade Cleaning Tips
    soft vertical shades Periodic vacuuming using an upholstery attachment will keep the fabric looking its best.
 
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