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knowledgebase and FAQs

category: replacement parts/repair (3 results)

  1. What you need before you call Customer Service for replacement parts or repairs.
    Order ID - Can be found on a label on the inside top of the headrail or on the original packing slip that comes with the product, under the bill of lading field, usually 2 letters followed by 6 numbers, i.e. SC 123456. (May be all numbers on older...
  2. Blinds at Risk
    Many older blinds and shades, including the following, should be updated with the Window Coverings Safety Council cord repair kits. Blinds manufactured prior to 1996 that have more than one cord tied to each tassel, creating a cord loop....
  3. Cord Repair Kits
    The Window Coverings Safety Council offers cord repair kits to decrease potential cord hazards on blinds and shades manufactured prior to 2001. Call 800-506-4636 or visit to order your kits and instructions. Each kit includes...

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