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knowledgebase and FAQs

category: custom blind/shade orders (5 results)

  1. Delivery Time
    We will begin manufacturing once Levolor receives your order. The estimated number of business days it will take to make each of your products is indicated on the product detail page for each product. Once your product is made, with our standard shipping,...
  2. Shipping & Delivery
    Shipping and handling charges are FREE to all states except Alaska and Hawaii. Orders shipped to Alaska and Hawaii will have a 20% surcharge.
  3. Tracking Your Shipment
    As soon as your item(s) have shipped, we’ll send you a Shipment Notification e-mail that includes the carrier’s name and a tracking number, if available. You may also view this information via the order tracking page (tracking online orders...
  4. Shipping Restrictions
    The Levolor Online Store sells and ships products only within the fifty States of the United States of America. No shipments can be made to APO or FPO addresses, United States territories/possessions, or addresses outside the United States.
  5. Warranties
    Levolor Custom Blinds and Shades are covered by the Levolor Pledge. Please visit this page for further details.

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