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Shipping & Handling

We will begin manufacturing once Levolor receives your order. The estimated number of business days it will take to make each of your products is indicated on the product detail page for each product. Once your product is made, with our standard shipping, delivery time is approximately 3-6 additional business days. Different types of window treatments are often made in different manufacturing facilities. For the fastest delivery, we ship each product to you as soon as it is ready. That way, you'll have your order as soon as possible. Most products are shipped via Federal Express. Oversized items will be shipped via freight carriers.

In the rare event your shipment will be delayed more than thirty (30) days after the date of your order, Levolor will attempt to notify you by e-mail, using the e-mail address you provided, and you may elect to cancel the order. If you elect to cancel the order, Levolor will issue a refund.

Unfortunately, we are unable to ship to PO, APO, or FPO boxes. Generally, we do not ship on Saturdays, Sundays or national holidays.

Shipping and handling charges are FREE to all states except Alaska and Hawaii. Orders shipped to Alaska and Hawaii will have a 20% surcharge.

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please contact our customer service department.