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Why won't my vanes open and close properly?

If your vanes are not opening or closing properly, please check the following:

  1. Check to see that the headrail is mounted allowing enough room for open and closed positions. It may be mounted too close to the window and would need to be moved to allow proper operation.
  2. Check to see that all vanes have been properly placed onto the carriers. A vane installed in the wrong direction will cause no tilt.

After following the above troubleshooting tips and the vanes still don't open and close properly, contact customer service for a return authorization number and repair costs or warranty coverage.

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If you require immediate assistance or product support,
please contact our customer service department.