My tilter just turns and doesn't turn my slats anymore.
Metal blinds have a Guardian Tilter that will turn continuously when engaged. This Guardian Tilter helps prevent the mechanism from breaking. To re-engage the tilter, please see steps below:
- If the slats are closed in the down position, turn the wand counter clockwise and at the same time pull down gently on the back string of the ladders (supporting the slats).
- If the slats are closed in the up position, turn the wand clockwise and gently pull down on the front string of the ladders.
If the tilter is still not functioning, please contact customer service for repair cost or warranty coverage.